- Oversees department and improves staff effectiveness by coaching, counseling, training and recommending disciplinary action for employees.
- Directs assignments, assist with work schedules, and approves time.
- Works with point of sale system, Microsoft office, InfoGenesis, and other in house computer programs.
- Ensures optimum staffing levels by coordinating schedules to meet business needs.
- Works with internal inventory control systems and completes inventory in areas of responsibility.
- Handles all customer complaints and takes corrective action as needed.
- Maintains a hospitable and team atmosphere with fellow staff.
- Communicates on a regular basis with the Food and Beverage Manager.
- Attend and pass a written test from the TipS & Serve- Safe program.
- Sells alcohol beverages and food to guests, following TipS guidelines.
- Balances and reconciles cash & credit card transactions.
- Trains new employees and monitors their activity.
- Orders merchandise or prepare requisitions and inventory.
- Monitors customer satisfaction of food, service, and atmosphere.
- Prepares memos and provide written direction to team/staff members.
- Follows established departmental policies and procedures.
- Attends periodic and regular trainings and meetings.
More Information
- Salary Offers negotiatable
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