Email: mabumbe@gmail.com

Receptionist/Librarian at Alliance Française

JOB OPPORTUNITIES:
Receptionist/Librarian
Receptionist Job Responsibilities:
Responds to queries relating to classes, cultural events, translation services, the multimedia library and other information pertaining to the Alliance française
Answers calls and emails requesting for information and forwards them to the corresponding departments as required.
Registration
Present the courses
Manage registrations with the software HANAF
Receive payments and issues official receipts for enrollments, translation and other AFDAR services
Issue membership cards
Edit statistics
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Informs visitors by answering or referring inquiries.
Advises students about courses and exams
Registers students for classes through HANAF software
Registers students for exams
Informs the direction about courses or exams issues reported by the students
Assisting colleagues with administrative tasks.
Keeps a safe and clean reception and library area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Collect and catalog library resources including books, films, and publications.
Help people locate reference and leisure reading materials
Handle translation services
Librarian Job Responsibilities
Serves visitors by greeting, welcoming appropriately.
Guiding the visitors through the library
Guiding the visitors to use Culturethèque
Collect and catalog library resources including books, films, and publications.
Advises the direction about needs for the library
Supervises the library activities
Receptionist Qualifications/Skills:

French Language is essential for this role, at least a level B1.
Telephone Skills
Excellent written and verbal communication skills.
Professionalism
Customer Focus
Organization
Handle Pressure
Education & Experience:

University/college degree is an asset
Knowledge of library databases and French course management.
Competency in Microsoft applications including Word, Excel, and Outlook.
Send your CV and Cover Letter to:

director@afdar.com and deputy.director@afdar.com

Deadline: 25th July 2025

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