wcf portal guide for employers and employees

wcf portal: A Simple, Friendly Guide to WCF Online Services

Introduction

The Wcf portal is the official online self-service platform for the Workers Compensation Fund (WCF) in Tanzania. It brings together essential services for employers, employees, medical providers, and external assessors in one convenient place.

If you’re responsible for employee registration, contributions, or claim follow-ups—or if you’re an employee checking your benefits—this guide will help you understand how the Wcf portal works and how to use it confidently. By the end, you’ll know where to start, what you can do online, and how to get help when you need it.

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How to Begin with the Wcf portal

Getting started with the Wcf portal is straightforward. You don’t need advanced technical skills—just a device with internet access and the right information on hand.

The portal is available in both English and Swahili, making it accessible to a wide range of users across mainland Tanzania.

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Step-by-Step Instructions to Access the Wcf portal

Step 1: Visit the Official Wcf portal

Open your browser and go to the official WCF Self Service Portal at
https://portal.wcf.go.tz/
This is the main entry point for all WCF online services.

Step 2: Choose Your Language

At the top of the page, select English or Swahili based on your preference.

Step 3: Select the Service You Need

From the homepage, you’ll see a list of online services. Click the option that matches what you want to do, such as employer registration, claim follow-up, or employee self-service.

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Available Services on the Wcf portal

The Wcf portal is designed as a one-stop center, so users don’t need to move between different offices or systems. Here are the key services available.

Employer Registration & Contributions

Employers can register their organizations and manage WCF contributions online. Every employer in mainland Tanzania is required to register and contribute to the Fund. Contributions are the employer’s responsibility and must not be deducted from employees’ salaries.

Occupational Incident Notification

This service allows employers to report occupational injuries or diseases quickly and officially through the Wcf portal.

Employee Self Service Portal

Employees can access their own information, review claim details, and stay informed about the status of their benefits without relying on paperwork.

Claim Follow Up

Whether you’re an employer or an employee, this section helps you track compensation claims and see updates as they progress.

Claim Review Application & Follow-up

If a claim needs to be reviewed, the Wcf portal provides a structured way to submit and monitor review applications.

Medical Services Portal

Medical service providers can interact with WCF digitally, supporting smoother communication and faster processing.

External Assessors

Authorized assessors can access relevant tools and information directly through the portal.

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What You Can Do Using the Wcf portal

The Wcf portal supports different types of users, each with clear benefits:

• Employers can manage compliance, registrations, and reporting in one place

• Employees can check compensation status and understand their entitlements

• Medical providers and assessors can coordinate services efficiently

• All users save time by avoiding physical visits and manual forms

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Understanding WCF Benefits Through the Wcf portal

Permanent Disablement

An employee is entitled to permanent disability compensation if they sustain injuries or contract a disease arising out of and in the course of employment.

Temporary Disablement

Employees who suffer temporary disability due to occupational injury or disease are entitled to temporary disability payments. These benefits are payable for a period of up to 24 months.

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Registration and Contribution Basics

Who Should Register?

Every employer in the public and private sectors in mainland Tanzania must register with WCF.

Who Are the Beneficiaries?

All employees in mainland Tanzania are beneficiaries of the Workers Compensation Fund.

Who Contributes to the Fund?

Contributions are made by employers only. Employers must not deduct any amount from employees’ salaries, as contributions are not an employee liability.

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Tips & Quick Answers for the Wcf portal

• Always use the official Wcf portal link to avoid misinformation

• Keep your login details secure and up to date

• Check claim status online before contacting support—it often saves time

• Use the correct service section to avoid delays in processing

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Help Desk & Support

If you need assistance while using the Wcf portal, support is readily available:

• Email: helpdesk@wcf.go.tz

• Call Center: 0800110028 or 0800110029

You can also reach WCF directly at info@wcf.go.tz for general inquiries.

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Extra Notes: About the Workers Compensation Fund

The Workers Compensation Fund (WCF) is a social security scheme established under Section 5 of the Workers Compensation Act (Cap. 263, revised edition of 2015). Its purpose is to provide adequate and equitable compensation to employees who suffer occupational injuries or diseases, and to support dependants in case of work-related death.

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Conclusion

The Wcf portal makes it easier than ever to access Workers Compensation Fund services online. By centralizing registration, claims, reporting, and follow-up, it saves time and reduces uncertainty for employers, employees, and service providers alike. Whether you’re registering for the first time or tracking a claim, the portal offers a clear and reliable way to stay connected with WCF services.

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