General Manager – Finance, Operations & Administration

Job Title

General Manager – Finance, Operations & Administration

Job Description

LIGE Microfinance Company Limited is a fast-growing, youth-led microfinance institution committed to empowering young entrepreneurs and small businesses across Tanzania, with a strong focus on rural and semi-urban communities. We exist to unlock potential, build financial discipline, and create practical opportunities for young people to grow economically and socially.

The General Manager – Finance, Operations & Administration will be the engine of the company’s daily operations, responsible for translating the Directors’ vision into action by overseeing staff, finances, systems, compliance, loan performance, and overall operational excellence.

Key Responsibilities

• Lead, supervise, mentor and empower Loan Officers and Office Managers to achieve high performance while fostering a disciplined, results-driven and accountable team culture.

• Closely monitor loan portfolio performance, coordinate recovery actions, oversee legal recovery processes and ensure effective recovery through collateral management.

• Provide strategic oversight of daily financial operations, ensure accurate records, prepare monthly financial dashboards and support budgeting, forecasting and financial planning.

• Ensure full compliance with all statutory and regulatory requirements including Bank of Tanzania (BoT), TRA, BRELA and Local Government Authorities.

• Oversee and continuously improve digital and financial systems to enhance efficiency, transparency and service delivery.

• Lead onboarding, training and continuous development of staff, strengthening implementation of policies, procedures and SOPs.

• Oversee day-to-day branch operations and field performance to ensure high standards of professionalism, efficiency and client experience.

• Work closely with the Directors to design and implement growth strategies, introduce new products and expand into new markets.

• Build strong relationships with clients, community leaders and partners, and represent LIGE professionally to strengthen trust and brand visibility.

• Champion LIGE values and build a strong organizational culture based on discipline, integrity, accountability and excellence.

Qualifications & Experience Required

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Marketing or a related field.

• At least one (1) year of relevant experience in microfinance, banking, SACCOs, NGOs with financial operations or similar institutions.

• Strong understanding of loan management, credit processes, financial reporting and field operations.

• Proven leadership ability with a passion for youth development, mentorship and team growth.

• Experience working in rural or semi-rural Tanzania is a strong added advantage.

• Age 23–35 years strongly encouraged to apply.

How To Apply

If you are passionate about youth empowerment, growth and leadership, we would love to hear from you.

Please answer all 12 application questions in a separate document and send it together with your CV (combined in one PDF file) to:
📧 ligemicrofinance@gmail.com

Applications will be reviewed on a rolling basis, and exceptional candidates may be contacted before the closing date.

LIGE Microfinance Company Limited is an equal opportunity employer. Young professionals, women and individuals with a strong passion for community impact are highly encouraged to apply.

Closing Date

🗓 20th January 2025, 17:00 EAT

Go to our Homepage To Get Relevant Information.

Application Questions.

1. Tell us about yourself in relation to this role. Highlight your experience, mindset and motivation in microfinance, working with young teams, and being self-driven in challenging environments. (Maximum 150 words)
2. Why do you want to work with LIGE Microfinance, and what specifically attracts you to a youth-led, growth-focused microfinance institution?
   (Maximum 120 words).
3. Scenario based 1: You find that 40% of your loan portfolio in one branch is overdue by more than 60 days. As the General Manager, what practical steps would you take in your first 30 days to stabilize and improve the situation?
   (Maximum 180 words).
4. Scenario based 2: One of your Loan Officers is consistently missing targets, often absent in the field, and affecting team morale. How would you handle this situation while maintaining discipline and motivation in the team?
   (Maximum 150 words)
5. LIGE operates in rural and semi-urban communities. What challenges do you expect to face in such environments, and how would you practically adapt your leadership and operations to succeed there?
   (Maximum 120 words)
6. Describe your experience with financial systems, loan management systems or digital tools. How would you ensure staff use systems correctly and data remains accurate and reliable?
   (Maximum 120 words)
7. How do you ensure financial discipline, transparency and accountability in an organization? Share a real example from your past experience if possible.
   (Maximum 120 words)
8. What new ideas, products or approaches would you introduce to help LIGE grow sustainably, especially among young entrepreneurs and rural clients? (Maximum 120 words)
9. What type of organizational culture do you believe builds high performance? How would you personally contribute to building a disciplined, motivated and accountable team at LIGE? (Maximum 120 words)
10. This role is demanding and requires high levels of responsibility, pressure and independence. How do you manage stress, pressure and multiple responsibilities while remaining productive? (Maximum 100 words)
11. Where do you see yourself in the next 3–5 years, and how does this role at LIGE fit into your long-term career goals? (Maximum 100 words)
12. What are your salary expectations for this role? Please be honest and realistic and briefly explain the value you believe you would bring to LIGE Microfinance. (Maximum 100 words).