HUMAN CAPITAL MANAGER JOB VACANCY (JV/ECL/SL20/24)

Our client Sopa Lodges is a registered Tanzanian Company under Companies Ordinance (Cap. 212) and a leading Hospitality Company with Operations in Tanzania with major operations in Arusha Town, Serengeti in Mara region, Manyara, Tarangire National Park Arusha and Manyara region, other hospitality destination Tanzania and Zanzibar Island.

On behalf of the client management we are currently hiring for the above position to be part of they’re team. The role will be based in Serengeti National park in Tanzania.

Position Title: Human Capital Manager

Reporting to:  General Manager and Head of Human Capital

Supervises :   The Entire Team

Duty station: Serengeti Explorer

Salary: 3,500,000.00

Start: ASAP

Position Summary:

As Human Capital Manager you will work under the general guidance of the Lodge General Manager and Head of Human Capital, Tanzania and be responsible for supporting the HR team on their day to day operation. He/she executes the lodge’s Talent Development strategy by planning lodge training programs and the recruiting of non-management roles in the lodge.

Also coordinating the administrative support to the Human Capital team in accordance with the lodge’s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.

HUMAN CAPITAL MANAGER DUTIES AND RESPONSIBILITIES:

 Attend any meetings on behalf of the General Manager.

• Assists with the organisation of the staff social events.
• Coordinating lodge Associate events and activities.
• Compiling payroll / Absence data.
• Coordinating HC Dashboard / Statistics.
• Coordinating staff food festivals and entertainment programs.
• Co-ordinating staff daily transportation to and from staff accommodation.
• Assist and resolve lodge staff and management queries.
• Updating salary and benefits information.
• Developing job descriptions, shortlisting, interviewing and selecting candidates, preparing personal files of the colleagues.
• Helps employees identify specific behaviours that will contribute to service excellence.
• Responsible for the on the job orientation for new hires.
• Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training.
• Manage HC administration such as starters and leavers process.
• Complete monthly and fortnightly paperwork to be submitted to the Payroll team.
• Ensure up to date and accurate information is fed into the Human Resources Software.
• Assist with employee relation issues in the lodge in a confidential manner, including disciplinarians, grievance and capability.
• Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly.
• Manage HR administration such as letters and personnel files.
• Full usage of HR System including running of Change of Status Requests and other amendments as required that are for HRD Approval.
• Maintenance of HR email account and ensures prompt response.
• Analyse staff turnover and sick leave with the aim of implementing strategies for reduction.
• Assists the Head of Human Capital and General Manager in Budget preparation where required and is fully aware of all Budgeted Positions and hiring approvals.
• Provide staff counselling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required.
• Supporting the lodge with departmental training requirements including inductions, work experience, careers fairs, and training materials.
• Ensures confidentiality is maintained at all times and provides information only to those with a need to know.
• To know and follow the Health & Safety OSHA and comply with the Lodge’s Health & Safety policy.

PREREQUISITES:

• Excellent communication and listening skills.
• Ability to work under pressure.
• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
• Confidence in working independently and part of a team.
• Flexibility to respond to a range of different work situations.
• Effective written and oral communications skills including the ability to prepare reports, proposals, policies and procedure.

EDUCATION:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute
• Courses in subjects such as conflict management may be helpful.

OTHER REQUIREMENTS:

• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft Office suite
• Experience with the human resources information system (HRIS) used by your company, such as Workday, Zoho People, Cloud HR, Smart Recruiters and others
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Experience with analyzing data to guide strategic employment planning

Experience:

At least 5 years of experience in an International Luxury Brand Hotel / Lodge in the same/similar field.

How to apply!

Please send your CV and Cover letter quoting the job title on the email subject (Human Capital Manager Job Vacancy (JV/ECL/SL20/24) on or before 10^th July 2024 to application@expertconsultancy.co.tz

NOTE:

Please ready & understand the positions requirements before sharing your application with us. We regret to inform that with volumes of CV’s received, we will be able to reply to only candidates who will meet the required qualifications & experience.

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