LEGAL AND OPERATIONAL COMPLIANCE MANAGER VACANCY-ARUSHA TANZANIA at Expert Consultancy

LEGAL AND OPERATIONAL COMPLIANCE MANAGER VACANCY-ARUSHA TANZANIA

On behalf of our client in Hospitality Industry we are a looking for Qualified and Experienced Candidate to fill the above role in Arusha Tanzania.

POSITION TITLE: Legal, Regulatory, Licensing, Insurance & Operational Compliance | Tanzania Head

DIRECT REPORTS: Legal, Regulatory, Licensing, Insurance & Operational Compliance | Function Head

DOTTED REPORTS: Regional Director of Finance with a dotted line to the Regional Operations Manager

DIRECT SUPERVISOR: Legal, Regulatory, Licensing, Insurance & Operational Compliance | Officer(s)

DUTY STATION: Arusha Head Office, with occasional travel as necessary

POSITION SUMMARY:

This is a group support service position required to ensure that all regional operations, business units and legal entities consistently comply with applicable legal, regulatory, licensing, insurance & operational compliance requirements.

This person will develop, maintain, and administer all aspects of the regional operational compliance program, providing support services to business units & corporate management teams in relation to regulatory, legal & operational compliance matters.

The incumbent must aspire to set up a one-stop, best-in-class function (within the CompSet, to all group stakeholders & global partners) for all matters relating to legal, regulatory, licensing, insurance and operational compliance.

This person will be required to identify operational compliance risk(s) with an overriding objective to ensure internal controls exist that adequately measure and manage such risk(s).

This position will also be required to maintain functional policies and procedures that facilitate compliance with the hospitality & touring industry’s regulatory framework.

The incumbent will be required to manage relationships with regional regulatory bodies, external legal counsel, lead the legal, regulatory and compliance function, provide professional legal advice, foster anti-corruption/ anti-bribery frameworks; whilst efficiently providing effective solutions for operational compliance violation(s) or crises.

This person will be required to maintain up to date regional regulatory knowledge, timely identify potential compliance risks, maintain liaison with employees to ensure awareness of operational compliance (requirements) with external laws, regulations & ethical business practices.

The scope of this position includes all regional group brands, business units and head offices in Tanzania, with supervisory oversight into the Tanzanian group brands and business units, including any other related jurisdictions where the group may operate.

The successful candidate must be able to demonstrate exceptional communication and leadership skills, anticipate and deliver on the needs of fast-paced operations, whilst managing a wide range of projects, conducting regular operational compliance reviews to identify potential weaknesses and events of noncompliance.

This position will also form an essential support function to the Directors & corporate suite function(s) in providing legal (transaction) advisory, & administrative services relating to board secretarial duties, including preparation & filing of requisite documentation.

This person will also be required to ensure effective management of litigation, minimising litigation costs whilst fostering alternative dispute resolution.

ROLES & RESPONSIBILITIES:

LEGAL, REGULATORY & LICENSING:

Research & report on legal/ regulatory requirements for new initiatives, acquisitions, mergers & disposals; act to achieve necessary transaction compliance.
Analyse current and forthcoming regulations, proposals and legislation to provide meaningful, detailed analysis; engage and attend relevant seminars with external stakeholders and regulatory authorities.
Produce reports on any regulatory changes within the industry and advise the leadership team(s) on how & when new laws might impact current operations or future business prospects.
Provide professional legal advice and content interpretation/ transaction advisory support services.
Review & set standards for external communications via establishment of appropriate email disclaimers, amongst other initiatives.
Review and interpret relevant statutes in draft leases, contracts, agreements and other legal documents received from external sources.
Prepare legal drafts, negotiating contracts, leases, formal agreements and other legal instruments between the group business units and external parties, in consultation with the Directors.
Consult with external legal counsel as necessary to resolve complex legal & regulatory issues.
Attend litigation matters and brief the Directors on court case proceedings and possible courses of action to take.
Participate in & manage settlement, and arbitration of disputes.
Coordinate with jurisdictional & statutory regulators; establish and maintain cordial working relationships contributing meaningfully to these engagements.
Ensure eligibility requirements for all group licenses and permits are consistently met.
Ensure legal, regulatory and licensing risks are timely identified, managed, mitigated and reported on; such that the Audit, Risk & Compliance Director as well as Business Unit Directors are timely kept informed.

INSURANCE:

Manage all group insurance policies in coordination with business unit leadership, including, but not limited to, assets and property risks, business risk, associated risks, third party liability, and employer liability.
Ensure that the group consistently maintains a cost effective and adequate cover for the entire insurance portfolio at hand.
Lead the placement/ renewal of group insurance policies, negotiate cover terms, rates, premium and terms of payment thereto; utilize unclaimed premiums to negotiate ‘claw back’ of future premium costs.
Support & coordinate the process of applying for and timely obtaining annual insurance premium financing from designated financing institutions; support negotiation of favourable terms with insurance premium financiers.
Initiate & manage all group insurance claims processes to completion, including all necessary activities to ensure timely receipt of funds.
Review and advise business units on best practice, including developments in global and local insurance industries; seek external advice as necessary.
Be the Custodian of all insurance matters & documentation: policies, invoices, debit notes, claims & insurance premium financing documentation.
Ensure all insurance related risks are timely identified, managed, mitigated and reported on; such that the Audit & Risk Committee as well as Business Unit Directors are timely kept informed.

OPERATIONAL COMPLIANCE:

Provide support & technical guidance on operational compliance matters, including subsequent follow up.
Develop, implement and manage the group operational compliance management program
Ensure that necessary operational compliance policies, frameworks, processes and procedures are continuously improved and updated.
Monitor group level (macro) operations for potential compliance risks & associated liabilities; document & report non-compliance matters identified and follow through on agreed recommendations.
Provide specific (micro) operational compliance advisory services to each group business unit, proactively identifying and reporting default(s) as well as non-compliance issues, via appropriate channels, for investigation and resolution.
Coordinate and conduct internal investigations into operational compliance issues identified and recommend opportunities for improvement(s).
Develop operational compliance communication standards; develop and coordinate appropriate reporting channels for compliance issues.
Ensure appropriate contingency plans are in place that set guidelines on how to respond to a possible operational compliance breach.
Ensure that all operational compliance risks are identified, managed, mitigated and reported on; such that the Audit & Risk Committee as well as Business Unit Directors are timely kept informed.
Assist, monitor, guide and coach staff on legal, regulatory & operational compliance matters; coordinate, schedule & conduct necessary compliance training for employees.

CUSTODIAN OF DOCUMENTS & RECORDS:

Be the custodian of original copies of all legal, regulatory, licensing, contracts and insurance documentation for each group business unit.
Ensure functional document management systems are consistently kept up to date.
Record, digitally archive, file and regulate the distribution of all original copy documentation.
Contribute to the development of the group (online) document library so as to facilitate ease of access (& reference) to all (original) digitized licenses, contracts & legal documentation.
Control access and edit rights for the functional users of the group (online) document library, ensuring access to key senior management and business unit Directors.

REPORTING:

Compile, consolidate & submit monthly function reports in the agreed form & content to the appropriate audience, distinctly divided into legal, regulatory, licensing, insurance & operational compliance.
Report functional Key Performance Indicators (KPIs) on a monthly basis as a measure of functional performance.
Timely advise senior management & business leadership on any actions or changes that require to be implemented, indicating priority and impact of action(s) required.
Report an updated Group Statutory- Regulatory & Obligatory Stakeholders Register TZ status at least quarterly to the Group CFO & the Group Audit, Risk & Compliance Director affirming the effectiveness of the Group Operational Compliance Program.
Prepare & submit any other function related reports required, as assigned from time to time.

SCOPE OF SPECIFIC DUTIES:

Including but not limited to:

Local Governments, Urban and District Councils, Regulators, Tax Authorities, Licensing Authorities
Governing bodies (e.g., Tanzania Wildlife Management Authority, TANAPA, Ngorongoro Conservation Area Authority etc)
Landlords, lessors and licensors
Conservation bodies (The Nature Conservancy, etc)
Financiers and financial service providers (Banking Institutions, World Bank, IFC, Insurers, Insurance Brokers)
Corporate Social Responsibility partners (e.g., Land & Life, Community Around our project etc)

PREREQUISITES:

Excellent communication, negotiation, analytical, proposal and report writing skills.
Excellent computer skills specifically in relation to MS Office & Google Suite applications.
Excellent investigative, research and drafting skills.
Excellent interpersonal skills and team player.
Maturity, confidentiality, impartiality and trustworthiness.
High level of ethics & integrity.
Professional diligent approach with attention to detail
Possess personal drive and a positive attitude
Ability to initiate and drive tasks to completion.
Ability to work under pressure, prioritize and multitask.

PROFESSIONAL QUALIFICATIONS:

Bachelor’s degree in Law from a recognized university
Preferably Certified Public Secretary.
Post graduate Diploma in Legal Education from Tanzania School of Law would be preferred.
An Advocate of the High Court of Tanzania and a Member of the Law Society of Tanzania in good standing would be preferred.

EXPERIENCE:

Minimum Seven (7) years’ experience in providing legal services as well as demonstrated experience in drafting and litigation management.
Should have at least 4-5 years of experience in a professional setting, particularly in the realm of operational and regulatory compliance.
In-depth knowledge of industry standards, rules and regulations is greatly preferred; awareness of the broader regulatory landscape as well as specific issues that relate to the hospitality & touring sector will be advantageous.

HOW TO APPLY:

Share CV, Cover Letter & certificates of service before 15^th June ,2025 to [email protected]

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