NMB Bank Vacancies: 9 Open Positions, April 2025

Digital Sales Manager (2 Position(s))
Job Location: Head Office, HQ

Job Purpose:
Responsible for driving sales while ensuring usage and retention of Retail Banking digital products such as NMB Mkononi, Internet Banking, Dunduliza, Kikundi, etc. Coordinate the execution of digital sales strategy across the network. Provide leadership and support to the sales force team (DCAs) and monitor Digital products’ performance in line with the bank strategy.

Main Responsibilities:

• Oversee the execution of digital banking strategies across the network to drive sales of digital products.

• Work with all functions of the bank, including Retail products and Sales & Service, to define and deliver end-to-end customer experience on digital banking.

• Develop, propose, and communicate Key Performance Indicators (KPIs) aligning with the strategic direction of the Digital banking business.

• Responsible for monthly performance reviews of digital products KPIs across branches and zones.

• Coach, support, and coordinate the field teams (Digital Channels Ambassador, Direct Sales Staff, and NMB Wakala).

• Prepare objectives and perform periodic performance review matrix and evaluations for the digital sales taskforce.

• Develop strategic road maps (route plans) for DCAs’ visitations for schools, religious institutions, and other key segments.

• Organize and implement training to Branch staff, Digital Channels Ambassadors, and NMB Wakala on new initiatives.

• Coordinate product implementation between business, operations, technology, and all third parties.

• Scan the market and provide market insights to assist in the growth of digital products.

• Work closely with the Marketing department and develop promotions and campaigns.

• Work closely with Technology and Retail Products team in project management of digital products, including tests and pilots.

Knowledge and Skills:

• Broad understanding of Alternative Channels.

• Strong analytical, reporting, and project management skills.

• Strong Microsoft Office skills.

• Strong communication, presentation, and negotiation skills.

• Interpersonal skills and stakeholders’ management.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Banking, Finance, Computer Science, or related fields.

• At least 5 years of sales experience, with 3 years in a leadership role in banking, Microfinance Institutions, or Mobile Network Operators (MNO).

• A proven track record of meeting or exceeding sales targets.

• Experience in field team management, FMCG operations, or vendor support management is an added advantage.

Head Wholesale Credit (1 Position(s))
Job Location: Head Office, HQ

Job Purpose:
Responsible for leading and managing the credit assessment team and approvals for corporate borrowers as defined by the bank.

Main Responsibilities:

• Ensure the highest standards of credit quality through the assessment, sampling, and application of best practices to credit proposals.

• Work with the origination team on timely reviews, including annual and interim reviews of emerging risks.

• Deliver world-class credit assessment and evaluation services for the bank in the corporate space.

• Advise CCO / CREDCO timely on potential shifts in risk profiles and recommend remedial actions.

• Ensure compliance with external and internal policies and regulations in all credit assessments.

• Lead credit audit assignments and ensure timely response to audit queries.

• Assist the Chief Credit Officer in the development and review of Credit Policy and standards.

Knowledge and Skills:

• Strong understanding of credit analysis and risk management principles.

• Good understanding of the Bank of Tanzania regulatory guidelines.

• Strong problem-solving and analytical skills.

Qualifications and Experience:

• Bachelor’s degree in Banking, Finance, Business, Economics, Mathematics/Statistics, or related fields.

• Professional qualifications such as CFA/CPA are an added advantage.

• At least 7 years of banking experience, mainly in Credit Risk Management and corporate lending.

• Exposure to credit risk modeling is desirable.

Officer; Consumer Special Scheme (Fixed Term – 2 Years) (1 Position(s))
Job Location: Head Office, Capital Office

Job Purpose:
Responsible for handling administrative activities of loan processes related to Special Schemes and general SWL, from origination to disbursements, including conducting loan verifications with public employers and pension funds.

Main Responsibilities:

• Create awareness of the bank’s products and services.

• Initiate the process of credit application for review and approvals.

• Visit respective employers’ offices and pension funds for verification of personal loan applications.

• Support the branch network in identifying and clearing the daily loan dashboard by sharing the pending list and follow-ups.

• Generate leads for account openings across the entire product portfolio.

Knowledge and Skills:

• Proficiency in Microsoft applications (Excel, Word, Publisher).

• Excellent communication, negotiation, and sales skills.

• Understanding of financial/banking products and markets.

Qualifications and Experience:

• Bachelor’s degree in business-related studies.

• At least 1 year of experience in Relationship and Product management, with specific expertise in marketing/sales/loans.

Officer; Credit Administration (Fixed Term – 2 Years) (1 Position(s))
Job Location: Head Office, HQ

Job Purpose:
Oversee and manage the loan documentation process for credit facilities, ensuring accuracy, compliance, and efficiency throughout the entire credit lifecycle.

Main Responsibilities:

• Review and process loan documents accurately as per the approvals.

• Ensure timely submission of security documents to the legal department.

• Assist in the review of drawdown memos and compliance with Conditions Precedent.

• Participate in the tracking of exceptions and ensure timely closure.

• Monitor portfolio status and communicate with business regarding renewal of credit facilities.

Knowledge and Skills:

• Knowledge of technical banking, legal procedures, and policies.

• Attention to detail and strong problem-solving skills.

Qualifications and Experience:

• Bachelor’s degree in Banking, Business Administration, Finance, Accounting, Commerce, Law, Economics, or related fields.

• 1 year of experience in banking, preferably in credit functions.

Operation Transformation System Developer (1 Position(s))
Job Location: Head Office, HQ

Job Purpose:
Design, develop, and maintain systems that enhance business processes and operational efficiency.

Main Responsibilities:

• Design, develop, and maintain systems to streamline business operations.

• Collaborate with business units to deliver scalable and secure solutions.

• Lead development tasks on imaging and workflow solutions for document management and workflow automation.

• Develop and implement Robotic Process Automation (RPA) solutions to automate operational tasks.

• Conduct system testing, monitor performance, and provide post-deployment support.

Knowledge and Skills:

• Proficiency in programming languages such as Python, C#, or Java.

• Experience with workflow and imaging platforms (e.g., Sybrin, Kofax).

• Expertise in RPA tools like UiPath, Automation Anywhere.

Qualifications and Experience:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field.

• Minimum of 3-5 years of experience in system development, preferably in the banking sector.

Relationship Manager; Affluent (1 Position(s))
Job Location: Dar Es Salaam Zone, Mlimani City

Job Purpose:
Responsible for client Relationship Management within the assigned branch, sustaining customer satisfaction, retaining existing customers, and generating additional business.

Main Responsibilities:

• Manage Portfolio growth (Assets, Liabilities, Investment products, and Insurance).

• Develop and implement strategies for client acquisition through sales activities.

• Coach and mentor other bank employees on handling private banking clients.

• Ensure quality of service and adherence to KYC and AML policies.

Knowledge and Skills:

• Thorough knowledge of bank products and operations.

• Excellent client management, sales, and negotiation skills.

Qualifications and Experience:

• Bachelor’s degree in business-related studies.

• 5 years of experience in banking operations or Relationship Management of high-net-worth clients.

Relationship Manager; SME (1 Position(s))
Job Location: Northern Zone

Job Purpose:
Responsible for driving sales of assets and liabilities for SME businesses, including onboarding potential customers.

Main Responsibilities:

• Actively sell loans, deposits, and other banking products to SME businesses.

• Onboard and appraise SME assets for decision-making.

• Review the SME portfolio performance to meet targets.

Knowledge and Skills:

• Good credit analysis and customer relationship skills.

• Proficiency in Microsoft applications (Excel, Word, Access).

Qualifications and Experience:

• Bachelor’s degree in Finance, Accounting, Banking, or related fields.

• At least 5 years of experience in Relationship Management within Business & Commercial Banking.

Senior Specialist; Corporate Support Quality Assurance (1 Position(s))
Job Location: Head Office, HQ

Job Purpose:
Responsible for ensuring Corporate Support operations adhere to internal policies, regulatory standards, and best practices, optimizing efficiency, customer experience, and mitigating risks.

Main Responsibilities:

• Develop and implement a Quality Assurance framework for Corporate Support functions.

• Conduct regular audits and inspections for compliance.

• Track non-compliance issues and ensure corrective actions are taken.

• Ensure timely delivery, safety, and operational reliability across departments.

Knowledge and Skills:

• Strong knowledge of Corporate Support management best practices and quality assurance.

• Strong stakeholder management and communication abilities.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Facilities Management, Project Management, or equivalent experience.

• Certification in Quality Management (e.g., ISO 9001, Six Sigma).

• 5 years of experience in quality assurance or compliance.

How to Apply

To apply for any of the positions listed at NMB Bank Plc, follow these steps:

1. Visit the NMB Bank Careers Portal:

   • Go to NMB Bank Careers.

2. Select the Job:

   • Browse through the available job listings and select the position you wish to apply for.

3. Submit Application:

   • Prepare your application materials, which should include:

     • An updated CV.

     • A cover letter.

     • Copies of academic qualifications and relevant documents.

     • Testimonials (if applicable).

       Go to our Homepage To Get Relevant Information.