About the Company
We are a fast-growing African-based company creating premium, sustainable skincare products rooted in the continent’s rich botanical heritage. Our premium brand is known for high-quality, ethically made products and a deep commitment to natural wellness, community empowerment, and authentic storytelling.
About the Role
We’re looking for a strategic and creative Marketing and Sales Manager to lead both our retail and online operations, manage social media and marketing campaigns, and drive customer experience excellence. This role is perfect for a proactive leader with a passion for natural beauty, a sharp eye for brand alignment, and the ability to grow a team and a business.
We are committed to fostering a diverse and inclusive workplace and strongly encourage applications from qualified candidates of all backgrounds!
🛍️ Sales & Shop Leadership
• Lead, coach, and support the retail sales team
• Set and monitor targets using tools like POS systems
• Ensure in-store experience meets brand and service standards
📈 Sales Strategy & Business Development
• Create and implement in-store and e-commerce sales strategies
• Analyze sales data and adjust plans based on performance
• Identify B2B leads and new revenue opportunities
📣 Marketing & Social Media Management
• Plan and execute campaigns across digital and physical channels
• Oversee social media content, posting, engagement, and community growth
• Ensure tone, voice, and storytelling reflect brand identity
🤝 Customer Experience & Product Knowledge
• Train staff to communicate product benefits with clarity and passion
• Gather and use customer feedback to enhance experiences
• Strengthen customer loyalty and repeat purchases
📊 Collaboration & Reporting
• Work cross-functionally with logistics, production, and customer care teams
• Deliver regular reports on marketing and sales performance
What You’ll Bring
• Degree in Marketing, Business, Sales, or related field
• 3–5 years’ experience in retail, marketing, or brand roles
• Strong leadership skills with proven team management experience
• Skincare, wellness, or lifestyle brand background is a plus
• Fluent in English and Swahili
Core Skills
• B2B prospecting and sales
• Social media and campaign management
• Product education and storytelling
• Project and time management
• Proficiency in POS and digital tools
Soft Skills
• Strong communicator and team builder
• Customer-centric mindset
• Adaptable and a problem-solver
• Strategic thinker with attention to detail
Success Metrics (KPIs)
• Sales growth (retail + online)
• Social media engagement
• Customer satisfaction and retention
• Team performance and training progress
• On-time delivery of launches and campaigns
Ready to Make an Impact?
Send your CV and a short cover letter to: 📧 [email protected]
Please note: Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
Related Jobs
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!