This role leads the CU Central & Eastern Africa Real Estate Workplace Operations, reporting to the Head of Global Workplace Operations Middle East & Africa. In this role, you will own the relationship with Ericsson stakeholders for the defined locations and be responsible for meeting users’ Workplace Experience needs, delivered through the inhouse team and Ericsson’s outsourced Integrated Facility Management (IFM) partner. Responsibilities include stakeholder engagement, supply partner management and cost management to achieve delivery of FM & hospitality services, workplace management and sustainability objectives. You will work closely with Real Estate’s Portfolio & Project Management, IT, Security, EHS, Finance and local business units.
Note: This role is open to be hired across CU Central & Eastern Africa.
What you will do:
- Own and build strategic relationships with senior leaders and influencers across all Ericsson businesses that enhance trust and confidence.
- Understand the business strategy/drivers and how RE impacts these.
- Be a RE ambassador. Advocate RE strategy and principals towards business leaders.
- Align workplace strategies, practices and operations with Global Real Estate strategies.
- Communicate to stakeholders regarding budget forecasting, space utilization metrics, RE strategies, workplace experience, and cost saving initiatives.
- Build and maintain a relationship with the IFM partner that ensures its active contribution to the role holder’s tasks.
- Coordinate overall finance and cost control by budgeting and ensuring financial targets are met in your region.
- Close collaboration with Real Estate Portfolio & Project Management to achieve location strategies
- Close collaboration with internal and external partners and present data to key stakeholders
- Drive stakeholder engagement including all Portfolio & Project Management matters
- Own and drive ESG risk, compliance & governance goals with close collaboration with IFM partner and internal partner functions.
You will bring!
- Have a BA, BSc, MSC, or similar.
- Have 5-10 years of workplace management experience, with both operational FM and stakeholder management roles.
- Developing effective and summarised presentations on complex topics to employees, clients, and top management.
- Exhibit Change & Improvement Management Skills.
- Show understanding of Real Estate Process, Models & Strategies.
- In-depth knowledge of financial terms and principles and proficiency to conduct financial/business analysis.
- Negotiation & Argumentation Skills
- Strong leadership and management experience within multiple site/Region.
- Major corporate campus facilities experience and running several projects, sites and financials within a multiple location portfolio.
- Contribute to thought leadership, strategy development, and the leadership strategies.
- A clear understanding of Real Estate operations and processes in all offices and business operating environments.
- Demonstrate experience of developing and implementing global standards.
- Exhibit strong integrity in business activities.
- Exhibit Change & Improvement Leadership Skills.
- Demonstrate ability to lead in a multi-cultural environment
- Demonstrate ability to leverage technology for innovation in relation to workplace services and the built environment.
- Ability to use AI for data driven decision making.
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Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
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Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.
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