Company Overview
Tanzania Empowerment Forum Limited (TEF Consult) is a management consulting firm that specializes in organizational change, talent search, acquisition, and executive selection. We are recruiting on behalf of our client, Vodacom Tanzania, a leading telecommunications provider, for a qualified and professional Receptionist Executive to join their headquarters team in Dar es Salaam.
Key Responsibilities
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Greet and assist visitors warmly in person or over the phone.
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Direct guests by maintaining an accurate employee/department directory.
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Notify appropriate personnel of visitor arrival.
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Maintain the visitor logbook via SRM system and issue visitor badges.
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Ensure security procedures are followed at the front desk.
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Kept the reception area tidy, safe, and presentable.
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Answer and forward calls using the office phone system.
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Provide clear and accurate company information to visitors and callers.
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Offer first-level customer support for visitors with service inquiries.
Key Performance Indicators (KPIs)
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Prompt and professional guest handling
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Well-organized and clean reception area
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Accurate visitor tracking and badge issuance
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Efficient call handling and routing
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Excellent customer support and feedback
Skills & Competencies Required
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Excellent communication and interpersonal skills
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Strong customer service orientation
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Organized and detail-oriented
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Team player with a proactive mindset
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Professional appearance and behavior
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Ability to work under pressure with a smile
Academic Qualifications
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Bachelor’s Degree in any relevant field (e.g., Business Administration, Public Relations, Communication)
How to Apply
Qualified candidates should submit their applications by 21st April 2025 to:
Human Resource Manager
Tanzania Empowerment Forum Limited
P.O. Box 33542, Dar es Salaam
📧 Email: [email protected]
Go to our Homepage To Get Relevant Information.
