ICLA Project Officer – NRC Tanzania (March 2025)

Position:                                        ICLA Project Officer 

Reports to:                                    ICLA Project Coordinator

Duty station:                                  Nyarugusu/Kasulu, Tanzania

Travel:                                            Frequent travel 

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

The Information, Counselling and Legal Assistance (ICLA) Project Officer is responsible for supporting NRC’s ICLA work in north-western camps in Tanzania (Nyarugusu and Nduta). The ICLA Project Officer is primarily responsible for supporting the implementation of information, counselling and legal assistance services in these camps and surrounding host communities and supporting programme development through assessments, stakeholder engagement and coordination. This includes the development of information dissemination and outreach strategies to beneficiaries related to ICLA thematic areas and integration with other Core Competencies (CCs). The Project Officer is also responsible for supporting the provision of counselling and legal assistance in line with NRC procedures that ensure quality delivery of programmes.  The Project Officer with support from the ICLA Project Coordinator will identify and carry out relevant capacity building and training opportunities for ICLA and partner staff. The Project Officer will also support research and assessments for programme development of ICLA’s programme. 

Generic responsibilities

1. Ensure adherence with NRC policies, tools, handbooks and guidelines.
2. Implement delegated ICLA project portfolio according to plan of action.
3. Prepare and develop status reports as required by management.
4. Ensure proper filing of documents .
5. Promote and share ideas for technical improvement.
6. Ensure that projects target participants in most need, explore and asses new and better ways to assist.

Specific responsibilities 

1. Regularly review and development of Standard Operating Procedures (SOPs), relevant guidelines, client intake and management tools in line with NRC standards for all services provided.
2. Implement and develop M&E activities and ensure timely reporting of relevant activities in line with NRC guidelines. 
3. Ensure proper budget monitoring and efficient utilization of funds.
4. Represent NRC in relevant coordination forums and build relationships with key stakeholders.
5. Conduct regular analysis of refugee situations in camps and support relevant research to develop ICLA’s programme in Kibondo and Kasulu. Assist in strategic review and identification of other relevant ICLA activities.
6. Support internal and external capacity building related to ICLA thematic areas.
7. Assess, promote and document ideas for technical improvement and further program development options.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Area Manager (AM)
• ICLA Specialist
• M&E Officers/Focal Persons
• Support Coordinators and Project Officers (HR/Admin, Finance and Logistics)
• Project Coordinators and Project Officers in other NRC core competencies

Scale and scope of position

Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

1. Professional competencies 

These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies for this position: 

• Experience from working as a Project Officer in a humanitarian/recovery context
• Previous experience from working in complex contexts
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal 

Context/specific skills, knowledge and experience:

• Law degree in the field of international humanitarian or refugee law OR relevant educational background combined with relevant professional experience.
• Minimum 3 years humanitarian experience with refugees/internally displaced persons (IDPs) at field level with an NGO or other international organization.
• Knowledge of international refugee law and national law applicable to refugees.
• Knowledge of SPHERE standards and durable solutions.

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

• The Job Description
• Performance Management System
• The Regular/End-of-trial Period Performance Review 
• The End-term Performance Review 
• The NRC Competency Framework

Additional Information

‘’Qualified female candidates are encouraged to apply”.

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