- Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues
- Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair
- Supervising and managing all lodge staff to ensure smooth operations.
- Ensuring guest satisfaction through exceptional customer service.
- Overseeing daily activities such as check-ins, reservations, and housekeeping.
- Managing budgets, expenses, and financial transactions related to the lodge.
- Handling guest complaints and resolving issues promptly.
- Training staff on protocol during crises situations.
- Working closely with local authorities, medical personnel, and other concerned parties in case of emergencies
- It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reporting
- Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service
Application should be send through email: recruitment@starrich.co.tz or contact +255677433323
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- Total Years Experience 0-5
