Reconciliation Analyst – M-Pesa and Government Integrated Systems

Role Title: Reconciliation Analyst – M-Pesa and Government Integrated Systems
Function: IT & Billing
Sub-function: Intelligence and Data
Reports to: TEF Supervisor’

Role Purpose:

• Conduct M-Pesa reconciliation, reviewing and resolving discrepancies across all internal and external accounts.
• Perform daily reviews of data transmitted to government systems, reconciling and resolving discrepancies efficiently.

Core Competencies, Knowledge, and Experience:

• Programming & SQL Knowledge: Proven ability to write and optimize SQL statements.
• Attention to Detail: Strong focus on data accuracy and reconciliation.
• Experience: At least two (2) years in the IT field.
• Data Management: Expertise in working with large datasets in Management Information Systems (MIS) and integrating data sources via API or ETL processes.
• Data Visualization: Proficiency in platforms such as Power BI.

Key Accountabilities and Responsibilities:

1. Data Reconciliation:
   • Review data transmitted to government systems daily.
   • Identify and resolve discrepancies between source systems and final outputs.
2. M-Pesa Transactions:
   • Address discrepancies in M-Pesa transactions for internal and external accounts.
   • Provide timely resolutions through communication with third parties and government entities.
3. Reporting:
   • Develop and maintain data integrity checks and reconciliation processes.
   • Prepare daily, weekly, and monthly reconciliation reports.
4. System Management:
   • Oversee operations, administration, and security of systems within the Intelligence and Data division.
   • Implement Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) for relevant systems.

Required Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• Technical Proficiency:
  • Strong understanding of BI and data warehouse practices.
  • Expertise in MS Office applications (Excel, Word, Outlook, PowerPoint).
• Communication: Excellent written and verbal communication skills.
• Adaptability: Ability to multitask, prioritize critical tasks, and work well under pressure.

Key Performance Indicators:

• M-Pesa Reconciliation: Ensure all authorized transactions are reconciled end-to-end.
• Government Integrated System: Reconcile transmitted data accurately and resolve discrepancies.
• Third-party Management: Maintain effective communication and issue resolution.
• System Uptime: Ensure consistent operational performance.

Contact for Applications and Inquiries:

Human Resource Manager
Tanzania Empowerment Forum Limited
P.O. Box 33542
Dar es Salaam, Tanzania

Email: info@tef.co.tz

Company: Tanzania Empowerment Forum Limited (TEF Consult)
Location: Dar es Salaam
Application Deadline: December 31, 2024

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