Job Title: Relationship Managers – Retail Banking

Location: Paje
Experience: 5 – 7 Years
Posted: 27-Oct-2025
Key Words: Retail Banking

Job Description

• The purpose of the role is to build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, Liability, and Cash Management products of the bank.
• “Best in Class” Relationship Management with corporates – strengthening the bank’s brand in the corporate arena.
• To generate revenue pools for the bank through sales, leading to fee-based income and CASA – contributing to the bottom line.
• Ensuring delivery of industry-leading customer service, premier onboarding experience, and advisory service to new and existing corporate customers.

Roles & Responsibilities

• To manage the development of prudently priced assets and cost-effective long-term liabilities with reputable companies and organizations in order to ensure the bank’s maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring an effective call program is maintained on all assigned and prospective customers.
• Maintain high professional standards and strive to provide quality services and competitive pricing to clients.
• Cultivate good rapport with clients and ensure the bank becomes their preferred choice for investment and banking.
• Continuously identify and exploit cross-selling opportunities that align the bank and its products with customer needs.
• Establish quality, profit-earning customer relationships within the target market.
• Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Mentor junior members of the team.
• Maintain a high standard of operational control, including adherence to Risk Management and Compliance guidelines.
• Keep updated with Exim’s guidelines, internal policies, and procedures to mitigate financial loss and fraud within the bank.
• Gather information needed to prepare and assess credit applications to manage customer expectations.
• Identify areas of improvement within internal processes.
• Report to Management/Board the status of business leads, customer complaints, and pending issues related to clients.

How to Apply:

To submit your application, please follow the link provided below.

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Salary

50 - 100 Monthly

Monthly

Location

Zanzibar, Zanzibar West, Tanzania
Job Overview
Job Posted:
12 hours ago
Job Expire:
No Expiration
Job Type
Full Time
Job Role
Manager
Education
Bachelor Degree
Experience
5+ Years
Total Vacancies
1
Profession
General

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Location
Zanzibar, Zanzibar West, Tanzania